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Computer Repair, System Networking & Technical Support

 

Network Design and Implementation

Hudson River Technologies works with small and medium sized businesses that don’t have a dedicated computer staff or technicians. And you don’t need a contract to call us to help you with your computer problems. We do more than just fix what’s broken – we help you put together a plan that will get your computers working for your business rather than become liabilities. Our business customers rely on us to show them how to better protect their files and information, help their teams communicate more efficiently, and improve access to company data. Working in a server based environment, with enhanced security features and centralized data storage, your employees work better, together as team. We support and implement multiple platforms and network options. We also install, configure, support, and implement services for the following platforms:

  • Microsoft: Exchange Server, Proxy Server, Enterprise Server
  • Windows -All versions including but not limited to XP/Vista/7/8
  • All Windows Server products
  • IT Services – Firewall and Web-based applications.

Additional Options: Gateway Services, DMZ Services, Mail Relay Services, and Router Configuration, Setup, Maintenance

Network Design

Our detail discovery process examines existing and prospective needs, required computer applications, work and data flow, and industry standards. Our professionals also pay close attention to the make-up and position of your business. This multi-faceted approach affords us the ability to design networks meeting your current and future IT needs, while keeping a close eye on your daily business operations. This discovery phase is crucial to ensuring that your information and operational requirements and goals are clearly understood by each of us. Through regular discussions we team with you to define, understand, and empower your IT vision.

Network Implementation

Following our initial detail discovery, a design and phased project installation plan is developed. Our primary goal, along with delivering the IT solutions required, is to minimize or eliminate the impact on your day-to-day business. Discussions are ongoing, allowing you to understand the implementation of your network and any other solutions that are part of this plan. Once again, we are with you every step of the way, paying close attention to your IT systems and your business as a whole.

Product Selectionlogo-dell

Hudson River Technologies feels strongly that organizations purchasing products based on price alone will only suffer from this type of decision. While we are sensitive to your business and your budget, HRT will suggest only industry proven equipment with credible service programs in place, promoting network stability and longevity. We pride ourselves on selecting products and systems that will actually prove more economical and efficient to your IT and business needs, with the reliability and support to ensure they are useful tools in your trade.

Annual Support

Hudson River Technologies provides and maintains a multi-level workforce that includes, along with our certified network experts, workstation technicians and systems engineers. This allows us to more effectively maintain and implement your operations’ reliance on information technology. Possessing depth within our workforce allows us to dedicate the proper staff to each job.

Help Desk

We understand that with the complexity and added function of a new network or other IT system, problems and questions may arise. We offer a single point of contact for problem resolution related to IT issues, and are staffed with experts who have the knowledge to solve your problems, answer your questions, and put your systems and business back on track as quickly as possible.

Cloud Backup Solutions

carbonite-partner-goldHudson River Technologies has partnered up with Carbonite to provide your business or home personal computers an inexpensive cloud based solution for backups.  Click Here to learn more, and call us Today to get you setup.  Don’t let your data go unprotected.

Other Services / Affiliates

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Network Services

Our Network Engineering Experts can setup, maintain, troubleshoot, and secure your wired or wireless Local and Wide Area Networks.

Home PC Repair

HRT can clean viruses, spyware, and malware from your computer or offer any alternative repair options backed by years of expertise and success.

Corporate Services & Training

Our computer and networking experts can create a custom training session to meet the needs of your personal or business.  This includes but is not limited to basic computer user training and network support training.

Backup Solutions

HRT partners with companies and vendors to provide you the best backup solutions on the market.  Hard Drive, Tape, and Remote solutions are just a few of the options offered.

PC Sales

Our experts can help you choose the best computer, laptop, or other network device to fit your needs.  Whether it is a home computer or business, let HRT assist you to make the best purchase.

Remote Assistance

HRT can remotely assist you with your PC problems.  Our computer experts can either assist you over the phone or remotely connect to your system to quickly diagnose and fix your problems.

Certifications

All Technicians and Engineers at Hudson River Technologies are certified to take care of your computer and networking needs.